Refund policy

Seven days, no questions asked

Every report purchase comes with a full refund window of seven days from the time of purchase. You do not need to give a reason.

How to request one

Email reports@targetmarketatlas.com within seven days of purchase. Include the email address you used at checkout so we can find the purchase record. Nothing else is required. Once we confirm the purchase, we issue the refund and revoke the access link.

How the money comes back

Refunds go back to the original payment method through Stripe, our payment processor. Most refunds appear on a statement within five to ten business days, depending on the card issuer or bank. We never see or store card numbers, so we cannot refund to a different card or account.

After seven days

After the seven-day window closes, purchases are final and no refunds are issued. The report has been delivered in full at that point: the access link opens the complete report from the moment of purchase, and the link is permanent for the version purchased.

Chargebacks

If something has gone wrong with a purchase, email us before disputing the charge with your bank. A refund from us usually lands within days, while a chargeback can take weeks to resolve, and the access link is revoked while a dispute is open. We would rather fix the problem directly, and it is faster for you.

Questions

reports@targetmarketatlas.com. We reply within two business days.